Privacy Policy
Last Updated: January 23, 2026
Summary: Flivo collects minimal data necessary to provide our video sharing service. We do not sell your personal information to third parties.
1. Introduction
Welcome to Flivo ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this privacy policy carefully. By using Flivo, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign in with Apple or email, we collect your email address and a unique identifier.
- User Content: Videos you upload to Flivo, including associated metadata.
- Communications: When you contact us for support or feedback.
2.2 Information Collected Automatically
- Usage Data: Information about how you use the app, including videos watched, likes, and interaction patterns.
- Device Information: Device type, operating system version, and unique device identifiers.
- Log Data: Error logs and crash reports to help us improve the app.
2.3 Information We Do NOT Collect
- Precise location data
- Contact lists or address books
- Financial or payment information
- Health or biometric data
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve Flivo's services
- Personalize your experience and content recommendations
- Process and display the videos you upload
- Communicate with you about updates and support
- Ensure safety and security of our platform
- Comply with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
- Public Content: Videos you upload are visible to other Flivo users.
- Service Providers: Third-party services that help us operate (e.g., cloud hosting, analytics).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Third-Party Services
Flivo uses the following third-party services:
- Supabase: Database and authentication services
- Cloudflare Stream: Video hosting and delivery
- Sentry: Error tracking and performance monitoring
- Apple Sign In: Authentication service
Each service has its own privacy policy governing the use of your information.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
- Your profile information is deleted immediately
- Your uploaded videos are removed from our servers
- Some anonymized data may be retained for analytics purposes
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication mechanisms
- Regular security assessments
- Access controls and monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Delete your account and associated data through Settings → Delete Account
- Portability: Request your data in a portable format
9. Children's Privacy
Flivo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an in-app notification for significant changes